Accesibility Terms

Accessibility

  1. Purpose

Justbuy8 is committed to maintaining an accessible environment for people with disabilities. We will try our hardest to ensure that our services to these individuals are consistent with the following principles:

  • Services are provided in a way that respects the dignity and independence of people with disabilities
  • People with disabilities are able to benefit from the same services, in the same place and in a similar way as other staff or users
  • People with disabilities have opportunities equal to others to obtain, use and benefit from our products
  1. Application of Policy

This policy applies to services that are provided to the public. The policy pertains to all staff and users at justbuy8.com.

  1. Providing Goods and Services to People with Disabilities

We are determined in serving all users, including people with disabilities, and will carry out our responsibilities by:

  • Communicating with disabled individuals in ways that consider their disability.
  • Assist people with disabilities to interact with our website by answering questions about products, purchase processes, payment methods, shipments and any additional queries related to the services we provide in a way that is clear and effective
  1. Information and communications

Justbuy8 will continue to take the following steps to ensure our websites conforms with WCAG 2.0, Level A for September 2020.

  • Review current and new content and ensure it is up to date with WCAG 2.0, Level A
  • Make any amendments as necessary

Justbuy8 has taken the following steps to warrant that existing communication needs and feedback processes are accessible to people with disabilities upon request:

  • List the feedback process in Accessibility Policy
  • Encourage people with feedback or communication needs to contact us at – HERE
  1. Feedback process

Justbuy8 welcomes any feedback regarding the methods we use to provide services to people with disabilities. Individuals may comment in person, by telephone, in writing, or by e-mail to: HERE

                    Stone Age Creation Company Ltd.

                    10, 19-20/F Wellable Comm Bldg.

                    513 Hennessy Road

                    Causeway Bay, Hong Kong

                     Tel: +852 6115 0768  / USA: Tel: 1-213-660-4767

 

We will evaluate and examine all feedback acquired with respect to accessibility practices and policies. If the comments are in the nature of a complaint, they will be investigated, unless otherwise. Those staff who directly interacted with the complainant will be asked to comment on it. After reviewing and investigating a complaint, we will grant a written response to the person who provided the feedback. Responses shall be provided within a realistic amount of time and will rely on the complexity of the issues raised.

  1. Modifications to this policy

Modifications to this or other policies. Changes will not be made to this policy unless the impact of the changes on persons with disabilities has been considered. Any policy that does not respect the dignity and independence of disabled individuals will be corrected or removed.

  1. Questions about this policy

If anyone has a question about the policy, or if its purpose is not understood, please contact us.

 

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